Introduction

Hinterland Group designs and executes preventive maintenance programs for water, wastewater, and stormwater utilities across the Southeast—built around asset condition data, risk-based prioritization, and seamless handoffs to your CMMS/GIS. Our PRIME service model—Pipeline Rehabilitation, Repair & Replacement, Inspection, Maintenance, and Evaluation & Assessment—underpins CMOM/SSMP-aligned plans that minimize SSOs, extend asset life, and control lifecycle cost.

Program objectives and scope

• Establish continuous condition assessment for gravity mains, force mains, laterals, manholes, lift stations, and critical stormwater structures.

• Standardize data collection to support CMOM/SSMP documentation and audits.

• Prioritize renewal using a transparent risk matrix (likelihood of failure × consequence of failure).

• Convert field findings into actionable work orders and budget scenarios.

• Provide minimally disruptive rehabilitation options (CIPP, geopolymer spincast, sliplining, pipe bursting) performed in-house for best‑value delivery. See Services.

Standards alignment: CMOM/SSMP and inspection taxonomies

Our preventive programs are structured to support utility CMOM/SSMP practices and produce inspection deliverables that map to common industry taxonomies used for pipelines and manholes (e.g., PACP/MACP-style defect catalogs, grading, and asset attributes). Where a utility already uses a standard schema, we align our data dictionary, codes, and media packaging to your requirements.

Field methods and QA controls

• Cleaning and CCTV: Vactor-based cleaning followed by robotic CCTV at calibrated footage; pre/post-cleaning verification. See Inspection.

• Manhole assessments: Visual/measure-up, infiltration/defect logging, frame adjustment and coating recommendations; compatible with coating systems referenced in Repair & Replacement.

• Lift station checks: Mechanical/electrical observations, bypass planning, panel condition, alarms, and resiliency options; supported by in‑house electrical crews and bypass design per Repair & Replacement.

• Safety: Daily tailboards, confined space protocols, and OSHA‑certified supervision; see About.

Data products and deliverables

Below is a representative set of outputs produced on PM rounds and targeted assessment projects.

Deliverable	What it contains	Primary use	Notes
Condition reports	Summaries by basin/beat with defect counts, risk ranks, renewal recommendations	CMOM/SSMP documentation, budgeting	PDF and data files packaged with media references
CCTV media set	MP4 video, still frames, continuous footage index	Engineering review, rehab scoping	Linked to asset IDs and chainage
Defect catalog	Observations with standardized codes, severity, joint/segment locations	Prioritization, rehab design	Compatible with common pipeline/manhole schemas
Manhole inventory	Rim/invert, depth, material, defects, infiltration, rehabilitation needs	Coating programs, I/I reduction	Supports coating submittals and QA
Work-order pack	Ready-to-load tasks with activity type, location, estimated hours and traffic needs	CMMS ingestion	Aligned to your activity and asset codes
Executive dashboard	KPIs, heatmaps, progress vs. plan, cost curves	Stakeholder updates	Issued on the Reporting Cadence below

CMMS/GIS handoff and exports

• We deliver structured exports that align to your CMMS/GIS data model (asset keys, activity codes, status values). Where helpful, we provide field mapping to your schemas and include location metadata suitable for GIS.

• Media packaging includes deterministic file names and index files linking observations to timecodes and footage chainage.

• For utilities without a current system, we provide simple tabular exports that can be ingested later without rework.

Reporting cadence

• Weekly: Field progress log (segments inspected, cleaned, exceptions), emerging risks, traffic/bypass look‑ahead.

• Monthly: Program dashboard with defect distributions, risk heatmaps, recommended work orders, change log.

• Quarterly/Phase-end: CMOM/SSMP packet—methods, QA/QC, summary of findings, risk-ranked renewal plan, budget and schedule scenarios, lessons learned.

Risk‑based priority matrix

We standardize prioritization with a transparent scoring model so stakeholders understand “why now.”

• Likelihood of Failure (LoF): structural defects, infiltration, material/age, surcharge history, hydrogen sulfide exposure, soil/groundwater, root intrusion, CCTV confidence.

• Consequence of Failure (CoF): proximity to customers/critical facilities, overflow sensitivity, traffic impacts, environmental receptors, replacement complexity and cost.

• Scoring: LoF 1–5 × CoF 1–5 → risk 1–25 with color bands (low/medium/high/critical). Ties are broken by service criticality and cost‑per‑risk‑point of candidate fixes.

Rehabilitation pathways (performed in‑house)

• Cured‑in‑Place Pipe (CIPP) for diameters from service laterals to large mains; see Pipe Rehabilitation and regional CIPP pages for capabilities (Florida, Georgia, North Carolina, South Carolina).

• Geopolymer spincast and manhole coatings for structural restoration and I/I reduction; see Repair & Replacement.

• Pipe bursting and sliplining to upsize or replace when lining is not optimal; see Services.

Florida municipal examples

• City of West Palm Beach: multi‑street water/sewer/drainage improvements with sanitary CIPP lining; see Nottingham Water Main & Drainage Project.

• Fort Pierce Utilities Authority: on‑call water/wastewater underground utility installation and repairs; see FPUA Force Main Work.

• Charlotte County: stormwater collection system rehabilitation; see Charlotte County Project.

• Indian River County: water main and force main work; see Indian River Project.

• Martin County: emergency flooding services and stormwater rehabilitation; see Martin County.

• Hallandale Beach: raw water pipeline installation and gravity sewer replacement; see Hallandale Project.

Emergency readiness and resiliency

Our PM programs are backed by 24/7 response and large‑event surge capacity for storms and flooding, including bypass pumping, point repairs, emergency coatings, and debris removal. See Emergency Storm & Flood Response and regional disaster recovery support for recent events (Hurricane Helene).

Why Hinterland Group

• End‑to‑end delivery: inspection, data, risk, design‑build rehabilitation, electrical, and bypass—all in‑house. See Services.

• Minimal disruption: trenchless methods that preserve streetscapes and operations; see Pipe Rehabilitation.

• Safety culture: OSHA‑certified leadership and proven protocols; see About.

• Southeastern coverage with rapid mobilization; see Markets We Serve.

• Structured plans: annual Maintenance Plans that convert findings into executable work.

Getting started: intake form (copy/paste into your email)

Provide the following and our team will return a draft CMOM/SSMP‑aligned PM plan with scope, schedule, and budget options.

• Utility name, point of contact, phone/email

• Service area (city/county, basins/pressure zones), traffic constraints, access notes

• Asset inventory: miles by pipe material/diameter/era; number of manholes; lift stations (count, duty/standby, telemetry); critical stormwater structures

• Known pain points: SSO history, I/I hotspots, corrosion, surcharge, low pressure, flooding

• Current systems: CMMS and GIS platforms; asset ID conventions; activity codes; desired import format

• Inspection standards in use (if any) and preferred defect taxonomy

• Media deliverables: video/still preferences, file naming, retention policy

• Reporting preferences and cadence; stakeholder audiences

• Contract model and timeline

Email the completed intake to the contacts at Contact Us.